Where can I get Radicle Threads Magazine? You can purchase our individual issues in our shop radiclethreads.com/shop. All the yarn shops and concept stores selling Radicle Threads can be found on our stockists page.
I want to gift someone a subscription! We offer gift cards valued at $25, $50, $75, and $150. Gift cards will be emailed directly to your recipient – just fill in their email address, add your message and once you’ve completed your order it will instantly appear in their inbox. Or if you prefer, you can use your own email address and the card will be emailed to you. You can then forward the email gift card to the recipient on the day of your choice, or print it out and add it to a card. Get your gift cards here.
I ordered a print & digital product from your website, how do I access my digital download? Once your order has completed, you will be able to download your files immediately after checkout and you’ll also receive a separate email with a link to download your PDF copy from our website. If you have not received this, please email us at radiclethreads.com/contact. If you have created an account during checkout, you will be able to access all your downloads by logging into your account.
I ordered a digital issue from your website, how do I access it? Once your order has completed, you will receive a separate email with a link to download your PDF copy from our website. If you have not received this, please email us at radiclethreads.com/contact
Where are my previous downloads and orders? They can be found through our website using your log in information.
I’ve lost my log in information Please send us a message radiclethreads.com/contact with your email, first and last name so we may send you your log in information.
I need to update the address on my subscription Please contact us via radiclethreads.com/contact with your new address and we will be sure to update our records.
Do I need to renew my subscription? Please email radiclethreads.com/contact and we can check this for you.
When will my order be shipped? All orders placed during the week will be shipped on the Saturday of that same week. Please allow 7-21 days for your magazine to arrive depending on your location around the world. For more information please see our Shipping and Returns page.
What are your payment options? We are able to accept debit and credit cards, as well as payments through PayPal.
I can’t find your free patterns. We are working on getting free patterns available on our blog. Join our email list to stay in the loop and be notified once our free patterns are up.
How can I access your charts and written instructions for your patterns? If you have a print Radicle Threads Magazine issue, you can scan the QR code embeded within each pattern and it will take you to the written instructions and charts available. You may use the pattern on-the-go through your camera enable device after downloading, once the QR code has been scanned.
I’m an LYS and want to stock Radicle Threads Magazine!!! Thank you for wanting to carry our magazine, contact us at firstname.lastname@example.org and we will get back to you as soon as possible.
How do I advertise with Radicle Threads? Please contact us at email@example.com.
How can I submit my pattern or article idea to Radicle Threads? Visit our submission call page and submit for the issue (s) on which theme (s) speaks to you.
Who should I contact if I’m stuck on a pattern / I think there is errata?
If you think you have found a mistake, check our Errata page and of course email us radiclethreads.com/contact if there is anything we can help with and reach out to the designer listed on the pattern for futher assistance.